one = all
You pay one price – you get all solutions.
That is more than 1200 business services that can be almost endlessly tailored.
All 100% integrated.
All packages include the same software.
Plus servers, backups, standby site, 24/7 operation, storage.
The only difference is the additional services included and the loyalty period you sign.
| Base | Professional | Premium | |
|---|---|---|---|
| user / month ($) no loyalty | 24 | 39 | 59 |
| user / month ($) 12 months loyalty | 19 | 29 | 54 |
| user / month ($) 24 months loyalty | 12 | 24 | 49 |
| Software | Yes | Yes | Yes |
| e-mail support | Yes | Yes | Yes |
| Limited support, phone: 1× per month | Yes | Yes | |
| Guaranteed SLA | Yes | Yes | |
| You can customize screens | Yes | Yes | |
| Phone support: 5×10 | Yes | ||
| Custom software implementation | Optional (for a separate fee) | ||
| Custom development | Optional (for a separate fee) | ||
| Interfacing with your local, custom software | Optional (for a separate fee) | ||
| 24/7 phone support | Optional (for a separate fee) | ||
| Storage per user | 100 Mbyte | 500 Mbyte | 2000 Mbyte |
Terms, conditions
(1) Our Base Package contains completely the same features, functions, solutions just like all our other packages. There is only one difference: in the additional services provided.
(2) Premium Package Options: available at an additional one time or recurring fee, to be determined on a case by case basis. In return you receive fully customized service and support. We have to take care of delivering and supporting these solutions, which require additional personnel cost on our behalf, which results in higher fees.
(3) Storage used is calculated on a “per company” basis – this method favors our customers and not us (!) E.g. in case of 2 users in the same company: if user Adam uses 50 MB, and user Eve uses 150 MB (50+150MB = 200MB), we will not invoice any additional fee, yet. Any additional 1 GB: $10 / £8 / €10 per month per each additional 1 GB started. Storage used means the size used by all your files & database storage.
(4) In case of Base package: you get local safety continuous backup, only. In all other packages there is a local safety backup created plus an additional continuous safety copy is kept updated to a 2nd hot standby site (geo-replication) that is at least 250 km’s / 155 miles away.
