one = all
You pay one price – you get all solutions.
That is more than 1400 business services that can be almost endlessly tailored.
All 100% integrated.
software subscription fees
All packages include 100% the same software and features.
Plus servers, backups to a remote standby site, 24/7 operation, all storage.
The only difference is the additional services included and the loyalty period you sign.
| Base | Professional | Premium | |
|---|---|---|---|
| user / month ($) no loyalty | $24 | $39 | $59 |
| user / month ($) 12 months loyalty | $19 | $29 | $54 |
| user / month ($) 24 months loyalty | $12 | $24 | $49 |
| All Software features | Yes | Yes | Yes |
| e-mail support | Yes | Yes | Yes |
| Phone support, per month | No | 15 minutes / 50 users | 30 minutes / 50 users |
| Guaranteed SLA | Yes | Yes | Yes |
| Customizable screens, reports, printouts | Yes | Yes | Yes |
| Storage per user | 100 Mbyte | 500 Mbyte | 2000 Mbyte |
software implementation & development fees
We tailor our software to your needs plus if needed, we do custom development. Our principles that all protect you:
1-Customization first, development last: we will do everything to solve your needs with customization. Customization is lower risk and much faster than development.
2-Fixed price: you will always know upfront what you are paying. We will never charge you by the hour.
3-Well documented: everything we do: we design it upfront and put it in writing and get it explicitly approved by you first.
4-Well managed: we have a kick off plus weekly status reviews.
Project management, implementation and testing sessions are via Zoom.
| Offshore (European Union-based) | On-site (U.S. based) | |
|---|---|---|
| Custom software implementation | $75 | Coming |
| Custom software development | $70 | N/A |
| Interfacing with your other software | $70 | N/A |
Terms, conditions
(1) Our Base Package contains completely the same features, functions, solutions just like all our other packages. There is only one difference: in the additional services provided.
(2) Premium Package Options: available at an additional one time or recurring fee, to be determined on a case by case basis. In return you receive fully customized service and support. We have to take care of delivering and supporting these solutions, which require additional personnel cost on our behalf, which results in higher fees.
(3) Storage used is calculated on a “per company” basis – this method favors our customers and not us (!) E.g. in case of 2 users in the same company: if user Adam uses 50 MB, and user Eve uses 150 MB (50+150MB = 200MB), we will not invoice any additional fee, yet. Any additional 1 GB: $10 / £8 / €10 per month per each additional 1 GB started. Storage used means the size used by all your files & database storage.
(4) In case of Base package: you get local safety continuous backup, only. In all other packages there is a local safety backup created plus an additional continuous safety copy is kept updated to a 2nd hot standby site (geo-replication) that is at least 250 km’s / 155 miles away.
