CONTRACTS - CUSTOMER CONTRACTS
- Name, customer, validity, relating project, cost center
- Customer contract pricing: prices, customers, items, pricing rules
- Contracted indicators, KPI’s (e.g. number of pieces of equipment to be delivered
- Relating documents (both original and signed and scanned versions can be stored)
- Framework agreements / master contracts
CONTRACTS - SUPPLIER CONTRACTS
- Name, customer, validity, relating project, cost center
- Supplier contract pricing: prices, customers, items, pricing rules
- Contracted indicators, KPI’s (e.g. number of pieces of equipment to be delivered
- Relating documents (both original and signed and scanned versions can be stored)
- Framework agreements / master contracts
CONTRACTS - INTERNAL
- Handling of internal contracts (e.g. for internal costing / charging)
CONTRACTS - PRICING
- Fixed – article, resource or goods – related prices
- Step-wise changing prices, fees
- Step-wise, cumulated changing prices, fees
CONTRACTS - SERVICE LEVEL AGREEMENTS (SLA’S)
- Definition of services (service-catalogue)
- Service level definition (by customer, service, urgency)
- Handling of continuous services (e.g. Server operation)
- Handling of one-time services (e.g. Call-based or event-based services)
- SLA reports: % delivered, planned %, deviation
PRICE LISTS
- Price list types (e.g. wholesale, retail, purchase, key account etc.)
- Assign articles to price lists
- Automated use of price lists based on different criteria entered during data entry
CONTRACT AND PRICE MANAGEMENT AND SLA’S
To keep track of promises
Manage all your contracts in one place.
Add your specific details to any contract.
Financial, operational contracts. internal and external contracts.
Pricing, with different types of pricing and more.
Service level agreements – both for one-off (one time e.g. ticketing) and continuous (e.g. server operation) services, with service level reports for different time periods.
PRESENCE
Europe
10xONE Zrt.
Budakeszi út 5.
BUDAPEST
1021
+36 30 2451584
USA
10xONE Inc.
388 Market Street, Suite 1300
SAN FRANCISCO
CA 94111
+1 415 650 8354